Shipping policy

Thank you for shopping with Everstrives. Below you'll find our shipping and delivery terms.

Processing time
All orders are processed within 1–3 working days after payment is confirmed. Orders are not processed at weekends.

Delivery time
4–10 working days

Shipping cost
We offer free shipping on all orders, with no minimum order value.

Tracking
Once your order has been shipped, you'll receive a tracking number by email. If the tracking number doesn't work, get in touch and we'll sort it out.

Unexpected delays
Occasionally, delivery may take longer than usual, for example due to customs processing. If your parcel hasn't arrived within 15 working days, contact us and we'll help you. If we are unable to deliver within 30 days of your order, you are entitled to cancel and receive a full refund.

Change of address
Your delivery address can be changed as long as the order hasn't been shipped. Please contact us within 24 hours of placing your order.

Damaged parcels
If your parcel arrives damaged, contact us with photos and we'll take care of it straight away.

Cancellation
You can cancel your order before it has been shipped. Contact us as soon as possible at info@everstrives.com.

Contact
Questions about your order? Email us at info@everstrives.com. We reply within 24 hours, Monday to Sunday.